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Access before verification

An unverified workspace can use the sandbox console only. Live mode is blocked on the server. Creating or using any API key, including sandbox keys, requires approved verification. Existing keys stop working when approval is revoked or suspended.

Individual

No company is required. Submit your full legal name, date of birth, country, residential address, identity document and proof of address. After approval you may issue up to 500 cards per UTC calendar month. Completed issuance and unresolved requests count toward the limit. Failed requests do not. Concurrent requests cannot reserve the same remaining slot.

Corporate

Complete individual identity verification and provide company registration, business activity, beneficial ownership and supporting company documents. Approved corporate workspaces have no monthly card issuance quota. Product limits, available funds and enabled capabilities still apply.

Review states

Changing identity details or verification type removes the previous approval and requires review. Changing interface language or timezone does not.

Cardholders

Cardholders belong to one workspace and environment. Live issuance additionally requires a verified cardholder with complete billing information for the card program. Sandbox cardholders are verified for simulation only; they are not real verified identities.

Activation

Verification unlocks eligibility for Live and API access. Cards, funding and services also need their individual capabilities and enabled integrations. A published endpoint does not imply that a live product is active for your workspace.